Case Study14 Days
ChatBot Platform
AI-Powered Customer Support Solution
Next.jsOpenAIMongoDBNode.jsAWS
Impact & Results
70%
Query Reduction
10K+
Interactions
24/7
Availability
<2s
Response Time
The Challenge
Support team was overwhelmed with repetitive customer queries, leading to long response times and customer dissatisfaction.
Our Solution
We built a RAG-based Knowledge Bot that handles 70% of customer queries automatically with instant 24/7 resolution.
Key Features Delivered
RAG-based knowledge retrieval
Natural language understanding
Multi-language support
Seamless human handoff
Analytics dashboard
Custom training interface
"The chatbot reduced our support load dramatically while improving customer satisfaction."
Support Lead
Enterprise Client
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